Frequently Asked Questions
Can you remove my old cooker?
Most of the cooker brands we sell offer a disposal service. Please call us if you needed to add that service to your order.
Can you get an all-gas cooker?
Yes. We have all gas cookers available in certain models. Please contact us to find out more.
Do you remove Aga cookers?
Please contact us to see whether we can provide this service.
Can I purchase an LPG cooker?
Yes, we offer a wide range of cookers compatible with LPG gas. Contact us for more information.
What are the benefits of a range cooker?
Range cooker ovens are 20-30% Larger and you get the flexibility to cook with multiple ovens at different temperatures simultaneously.
Range cookers also come in a variety of colours to match your style.
What gap do I need to leave either side of my cooker?
The gap required depends on the cooker you buy please contact us for more information.
Does my cooker come with warranty?
All our cookers come with warranty. Each manufacturer has different warranty terms please contact us to find out about your range cookers warranty.
What power supply do I need to install my cooker?
Please refer to the fitters guide before installation.
Ceramic and Induction models may be connected to a suitable 6mm cable with a 32-amp breaker (providing the isolator switch, which turns the power on and off to the cooker, does not incorporate a 13 amp socket). However, to provide greater flexibility, we recommend a 10mm cable with a 45 amp breaker.
These are guidelines and other factors may alter the cable/breaker power. Therefore, we cannot provide electrical information as the qualified electrician has to make calculations based on what is around the cooker e.g. boilers etc.
What gap is required between a cooker top and a hood?
The minimum clearance is approximately 650mm. If a splashback is fitted it is 670mm.
Please refer to the user and installation guide.
Where can I find my serial number?
Most serial numbers can be found in with your manual, storage drawer or inside the oven. Please contact us if you cannot find it.
What are the benefits of induction cooking?
Induction is by far the most energy-efficient cooking method available by delivering over 80% of the energy it uses to the pan, this compares to 48% with Gas.
It is also extremely precise, offering even better controllability than gas with additional safety features not available in other cooking types.
Do you do demonstrations?
We have several live cookers that we can demonstrate on. Please contact us to find out more.
Are your gas engineers gas safe registered?
Yes. They are also qualified to work on natural gas cookers and LPG cookers.